Playing Amazon’s MMO New World means bricking RTX 3090 graphics cards

ByJose A. York

Jul 21, 2021

UPDATE: In a statement posted to the @playnewworld Twitter feed, the developers said the game “makes standard DirectX calls as provided by the Windows API. We haven’t seen any indication of widespread issues with the 3090s, either in beta or during our many months of alpha testing.”

Still, the developer said it would roll out a patch on Wednesday “that limits frames per second on our menu screen” to “further reassure customers.”

Original Story 7/21:
If finding a graphics card wasn’t hard enough, now it seems like you need to be careful what games you play once you get one. Amazon’s massively multiplayer online game (MMO), New World, is bricking the GeForce RTX 3090 cards, according to reports.

As VGC reports(Opens in a new window), graphics cards are “fried” when playing a closed beta of the upcoming MMO. A thread on the New World subreddit(Opens in a new window) lists an increasing number of permanently damaged graphics cards due to the high temperatures generated.

The vast majority of these cards are made by EVGA, but that only seems to happen when playing this New World beta. Comments on another Reddit thread(Opens in a new window) suggest this may be an EVGA issue, but someone with a Gigabyte card said it was bricked as well(Opens in a new window)so the jury is still out on that.

Twitch streamer Gladd encountered this issue while playing the game with an EVGA 3090; he tweeted a warning(Opens in a new window) and posted a video on Twitch(Opens in a new window). A post on the New World forum(Opens in a new window) by user Goatz explains what happened with an EVGA RTX 3090 FTW3 Ultra card:

“So after hitting the play button for the New World beta, the game started loading, followed immediately by the fan speed increasing to 100%, fps dropping to 0, and then my monitors crashing. turned off and my video card is no longer detected. So I restart the PC and everything seemed to be working fine, I even tried a few other games to make sure and had no issues. So I played again on New World and the same thing happened but this time I heard a loud noise and now my 3090 won’t go past POST on boot.”

Replies to the post are mostly users suffering from the same experience and ending up with a dead graphics card. So the advice is not to play the game if you’re using an RTX 3090, and especially if it’s an EVGA card, until the cause is discovered and a fix is ​​released. This fix can be for gaming, for RTX cards, or both.

As great as your desire to play New World is right now, it can’t outweigh the potential destruction of a $1,500 graphics card, especially if you’ve been camping for it.

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